Calendar

Jul
2
Sat
Holiday Closure: Independence Day
Jul 2 – Jul 4 all-day

Closed in observation of Independence Day.

Jul
12
Tue
Downtown UX Study Group & Peer Mentorship @ BLANKSPACES: Downtown LA
Jul 12 @ 6:30 pm – 9:30 pm

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This gathering is about peer mentorship. It is an opportunity for you to share with your colleagues something you’re interested in, whether it be to get feedback on a project, practice for an interview, to demonstrate a proficiency you can share with the community e.g. you do killer infographics, workflows or usability reports; discuss how to work with other professional teams, practice presentation skills – you can make it whatever you want it to be! Participation will be highly encouraged, but not required.  Our sole purpose for gathering is to support one another in our professional growth.

If you are

• an independent consultant looking for a second (friendly) opinion

• looking for project collaborators

• working on amping up your portfolio

• just getting started in your career as a UX designer

• a seasoned professional who’d like to help others grow in their careers

• interested in upping the stakes in your involvement in the community

or just curious what this is all about, please join us at the UX Study Group and Peer Mentorship event at BLANKSPACES in DTLA!

Be creative and use this time for whatever you need to move forward in your career.  Everyone is welcome: designers, user researchers, content strategists, developers, project managers, entrepreneurs and others.

Time for individual presentations to the group will be divided based on attendance so please be prepared to be flexible in your presentation time as it will be somewhere between  5 to 10 minutes.  After the presentations we’ll have 60 minutes to mingle, collaborate, and connect with the people who most resonated with you, or work a bit on a project and get more feedback before the night ends.

6:30 doors open, set up

7:00 Structured group critiques, inspired by Lane Haley’s presentation on “Structured UX Design Critiques

8:00 Everyone is a Peer Mentor, inspired by Chris Chandler’s and Lynn Boyden’s presentation “Other People’s Problems

9:00 wrap up

Please bring a project, portfolio or even just your resume to practice presenting and getting feedback on. Don’t miss this opportunity, bring business cards and be prepared to make lasting relationships.

 

 

PARKING LOT (CREDIT CARDS & CASH)
530 S Spring St, Los Angeles, CA 90013
This lot has an automated exit and accepts both Mastercard and Visa. They usually are open 24-hours. But, be sure to ask before parking there.
Weekday evening cost is approximately $7 and subject to change.
http://bit.ly/bdtlaspringparking

PARKING LOT (CASH ONLY)
512 S Hill St, Los Angeles, CA 90013
Conveniently located right behind BLANKSPACES DTLA. This lot accepts cash only but sometimes closes at 8PM. So, be sure to ask before parking there.
Weekday evening cost is approximately $5 and subject to change.
http://bit.ly/bdtlametroparking

 

 

 

UX Study Group and Peer Mentorship with Susan Oslin @ BLANKSPACES DTLA
Jul 12 @ 6:30 pm – Jul 13 @ 9:30 am
Jul
15
Fri
TaskRabbit Orientation
Jul 15 @ 9:00 am – 4:00 pm
Jul
20
Wed
Content Modeling for Better User Experiences Everywhere: Workshop @ BLANKSPACES LA
Jul 20 @ 6:00 pm – 9:00 pm
Content Modeling for Better User Experiences Everywhere: Workshop @ BLANKSPACES LA | Los Angeles | California | United States

Special workshop event! Made possible by the generosity of our sponsor: Vitamin T.

Get your workshop ticket on Eventbrite: http://bit.ly/content-model-workshop

Ready to do some content modeling? Ready to prepare your copy and media for a content management system? Ready to create compelling visual presentations of your content experience, structure, or workflow?

Get hands-on experience with creating a content model for your business and designs in this workshop. Marlowe Beckley, Senior Manager, Content Strategy at SapientNitro, guides us into the details, dirt, and power of content modeling.

Explore answers to questions such as these:

• I have a sitemap. Isn’t that a good enough content model?

• How does content modeling help me create and manage copy and media in a content management system?

• How does content modeling differ from a content inventory or audit?

• How does content modeling help prepare content for every customer on every device?

• How can a content model help me create a more personalized user experience?

This workshop continues where the June 9 introductory event leaves off. Register for the introduction meetup on Eventbrite.

We strongly recommend that attendees to this July 20 workshop also attend the June 9 meetup.

Dinner will be served.

About Marlowe Beckley

Marlowe (formerly Sarah) Beckley is the Senior Manager, Content Strategy at SapientNitro. Her agency experience includes collaboration with DDB Chicago, OgilvyOne, and Razorfish. And for more than 10 years she has put her content strategy experience and skills to work for brands such as HSBC, Allstate, State Farm, and the Options Industry Council. A strong customer experience advocate, Beckley’s experience also includes accomplishments as an editor, technical writer, and IT manager.

Beckley curates tweets and retweets at @contentstrategy and @marlowebeckley.

Get your workshop ticket on Eventbrite: http://bit.ly/content-model-workshop

Thanks to our sponsor – Vitamin T!

Jul
28
Thu
Design Leadership Workshop
Jul 28 @ 9:00 am – 5:00 pm
Design Leadership Workshop

Design Leadership

Create a shared design vision through communication and leadership

Ever had an innovative and beautiful idea that never saw the light of day? Feel like your organization believes in the value of design, but prioritizes deadlines over fully developed ideas? These are symptoms of unhealthy communication and collaboration. If you feel frustrated, alone, or powerless, we can introduce you to principles and practices that will give you more influence.

In this intensive, 2-day course you will learn from Cooper experts who’ve been coaching companies to deliver better products and services for 20 years. Learn how to diagnose the unique challenges your team or organization is facing and get to the root of the communication roadblocks. Get hands on experience with communications tools like storytelling to promote big ideas and get buy in. Use collaborative techniques that help you create an environment that invites participation. Afterwards, you’ll have the ability to guide the creation of products and services that are financially viable, technically feasible, and that your customers love. Most of all you’ll have the skills to become a leader in your organization.

You’ll walk away knowing:

  • The qualities of great leadership and strategies for leading your team and your organization
  • Approaches for communicating effectively with stakeholders across disciplines
  • How to use your UX skills to understand the needs and goals of each team member to improve collaboration
  • Techniques for selling the product vision with great storytelling
  • How to design workshops and communications tools that facilitate shared project vision
  • How to evangelize User Experience (UX) in your organization

This course is ideal for: 
Designers who want to create buy-in and build credibility within their organizations. Product managers, developers, marketers, and technology experts. Anyone who is committed to a great user experience and wants to develop their leadership skills and communicate more effectively.

Jul
29
Fri
Design Leadership Workshop
Jul 29 @ 9:00 am – 5:00 pm
Design Leadership Workshop

Design Leadership

Create a shared design vision through communication and leadership

Ever had an innovative and beautiful idea that never saw the light of day? Feel like your organization believes in the value of design, but prioritizes deadlines over fully developed ideas? These are symptoms of unhealthy communication and collaboration. If you feel frustrated, alone, or powerless, we can introduce you to principles and practices that will give you more influence.

In this intensive, 2-day course you will learn from Cooper experts who’ve been coaching companies to deliver better products and services for 20 years. Learn how to diagnose the unique challenges your team or organization is facing and get to the root of the communication roadblocks. Get hands on experience with communications tools like storytelling to promote big ideas and get buy in. Use collaborative techniques that help you create an environment that invites participation. Afterwards, you’ll have the ability to guide the creation of products and services that are financially viable, technically feasible, and that your customers love. Most of all you’ll have the skills to become a leader in your organization.

You’ll walk away knowing:

  • The qualities of great leadership and strategies for leading your team and your organization
  • Approaches for communicating effectively with stakeholders across disciplines
  • How to use your UX skills to understand the needs and goals of each team member to improve collaboration
  • Techniques for selling the product vision with great storytelling
  • How to design workshops and communications tools that facilitate shared project vision
  • How to evangelize User Experience (UX) in your organization

This course is ideal for: 
Designers who want to create buy-in and build credibility within their organizations. Product managers, developers, marketers, and technology experts. Anyone who is committed to a great user experience and wants to develop their leadership skills and communicate more effectively.

Jul
30
Sat
The Brand Experience Workshop
Jul 30 @ 9:00 am – 5:00 pm
The Brand Experience Workshop

The Brand Experience Workshop

Learn to create and facilitate a workshop that defines the brand experience of your product or service.

We all know how critical branding is to a company’s success. So why is it so difficult to talk about? Cooper’s “Brand Experience Workshop” will make future conversations about brand a breeze. In this course, you’ll learn Cooper’s time-tested approach to eliciting important information from stakeholders, and how to lay a foundation for deeper conversations about how your brand is expressed across a wide range of touchpoints.

In addition to helping stakeholders articulate their vision, the 1-day workshop will:

  • Equip you to plan and lead a Brand Experience Workshop at your company
  • Empower you to effectively engage with stakeholders throughout the branding/re-branding process
  • Encourage engaging conversations about how a brand should be experienced
  • Give you tools to express the emotional experience, form, and function of a product or service
  • Create a shared language for discussing brand
  • Generate actionable outcomes that inform decision-making

This course is ideal for:

  • Visual design managers and practitioners
  • Brand and marketing managers
  • Product managers
  • UX designers

* This class was previously known as Defining Brand Experience

Jul
31
Sun
Leading Creative Ideation
Jul 31 @ 9:00 am – 5:00 pm
Leading Creative Ideation @ Los Angeles | California | United States

Leading Creative Ideation

Facilitate breakthrough ideas, solve business challenges and inspire momentum within your organization.

Crack your head open (stay with us, it gets better), and release a surge of creative ideas with engaging activities that promote clarity, inspiration, and buzz within you and your organization. In this 1-day workshop, we’ll cover methods and facilitation tools to ensure you run fruitful brainstorming sessions, leading your team to more and better ideas. You’ll learn to frame the problem you’re solving, come up with an exploration strategy, and facilitate the session, giving you and your teams new ways to get inspired and energized when looking for solutions. Careful: the energy contained in this workshop is contagious.

You’ll walk away knowing how to:

  • Gain facilitation tools to run effective brainstorms
  • Use exploration workshops throughout the product development process
  • Rally your team and get the most out of a group mind
  • Work with constraints to spark ideas rather than limit them
  • Use competitive and comparative research to differentiate your brand and product

 

This course is ideal for:

Organizational leaders, product managers, business executives, developers, design practitioners and teams from different departments who want or need to unite for greater impact. And/or anyone who needs to:

  • Generate an abundance of fresh ideas
  • Infuse long product cycles with new thinking
  • Problem solve and generate ideas
  • Spread inspiration
Aug
1
Mon
Advanced Design Research Techniques
Aug 1 @ 9:00 am – 5:00 pm
Advanced Design Research Techniques @ Los Angeles | California | United States

Unlock key customer insights and drive high-impact product design

Push your research skills to their fullest potential and uncover what makes customers tick. Through this 2-day interactive workshop, you’ll get hands-on practice with a range of methods, including stimulus, ideal journey mapping, collaging, prototyping, and usability tests. We’ll coach you on questioning strategies, body language, and other new and powerful research methods. Then we’ll show you how to custom tailor research techniques to your projects. With these skills in hand, you’ll help your company be more targeted, strategic, and connected to its customers’ needs.


* This class was previously known as Uncovering Customer Insights

 

You’ll walk away knowing how to

  • Gain deeper understanding of your customers’ goals and behaviors
  • Conduct exploratory and generative research studies, beyond traditional interviews
  • Choose the right research methods for your goals
  • Use synthesizing techniques to shape insights that drive product design decisions
  • Share findings with stakeholders to create common understanding
Aug
3
Wed
Interaction Design Training
Aug 3 @ 9:00 am – 5:00 pm
Interaction Design Training @ Los Angeles | California | United States

Learn how to use Goal-Directed Design to create products and services that people love.

Are your products failing to resonate with users? Too many features creating bloat? Many of today’s products are driven by spreadsheets, technology constraints, and feature lists. They leave frustrated customers wanting more.

We believe a better approach to design focuses on the human needs first and technology second. In Cooper’s Interaction Design training, we can help you envision, plan, and build products and services that are financially viable, technically feasible, and that your customers will love.

Grounded in Cooper’s foundational Interaction Design training, the 3-day course will provide an overview of interaction design practices and techniques. You’ll learn how to understand customer needs at a deep level, explore new product opportunities, and define the qualities of an ideal user experience.

You’ll walk away knowing how to: 

  • Define the various human touchpoints (hardware, software, and service) that comprise a product ecosystem
  • Map the product ecosystem to hunt for and identify product opportunities
  • Conduct user research with powerful ethnographic techniques
  • Translate research observations into goals, personas, and scenarios
  • Develop and priortize requirements based on user and business goals
  • Quickly turn requirements into a concrete product concept
  • Sketch design framework and interface elements
  • Communicate your design effectively at different stages of the process

This course is ideal for:

Product planners, developers, marketers, usability professionals, design practitioners, and managers who are committed to creating a great customer experience.

Sep
3
Sat
Holiday Closure: Labor Day
Sep 3 – Sep 5 all-day

Closed in observation of Labor Day.

Nov
24
Thu
Holiday Closure: Thanksgiving
Nov 24 – Nov 27 all-day

Closed in observation of Thanksgiving.

Dec
24
Sat
Holiday Closure: Christmas
Dec 24 – Dec 26 all-day

Closed in observation of Christmas.

Jan
1
Sun
Holiday Closure: New Years Day
Jan 1 all-day

Closed in observation of New Years Day.